Bill Crates is an accomplished global supply chain quality assurance (QA) executive with a history of leading large-scale, Fortune 15 pharmaceutical and medical device manufacturing/distribution QA teams. Over the course of his career, Bill has led all aspects of QA, including policy/procedure, inspections/audits, regulatory compliance, risk mitigation, product management and QA training. Bill has extensive experience managing global regulatory bodies (e.g. Health Canada & EU MDR), integrating acquisitions into the QA infrastructure and leading business units through crisis situations. Within organizations, Bill acts as a leader, consultant, coach and trainer.

Today, Bill is a supply chain expert specializing in U.S. state licensing, managed 50 NABP DD accreditations annually, product management, track-and-trace and direct-to-patient shipping regulatory enablement services. Prior to this, Bill was Vice President, Quality Assurance for Cardinal Health where he led a cost-effective and compliant end-to-end global supply chain in the wake of several multibillion-dollar acquisitions (manufacturing companies). During that time, he Implemented first-in-kind product handling standards that slashed damaged and expired product costs by ~$8M annually, successfully procured/managed over 6000 regulatory licenses, permits and associated accreditations, and saved 3PL and other customers $2M annually by managing their recall management licenses and accreditations.

Bill is recognized by state and federal agencies as a subject matter expert on regulatory issues/policy. Appointed by 3 governors, he served as Vice Chair for the State of Louisiana Board of Wholesale Drug Distributors, Louisiana State Regulatory Expert in Drug/Device Distribution/Pedigree and a Court Appointed Expert for U.S. State Regulation.